The Health Foundation defines four person-centered care principles.
- Personalised Care
- Individualized care
- Care coordination
- Enabling Care with a thread of dignity, compassion, and respect running through everything.
Now, I believe it is safe to say that health and social care are no longer regarded as our society's sole guardians of health care. The increase in workplace health and wellbeing over the last ten years has demonstrated that workplaces, regardless of size, have a duty and responsibility for the health of their employees.
We already know, thanks to Dr. Derek Mowbray's work, that organisations, like individuals, need to be resilient. They must be organised, and there must be effective communication, reflection, and review, among other key characteristics of resilience. Resilient organisations can also incorporate the necessary workplace management practises.
- Sharing a sense of purpose and values-Listening to people, their stories and narratives
- listening to hear, not listening to respond
- Understanding the person so that their strengths and interests can be matched to maximise performance.
- Creating policies, procedures, and management systems that involve, consult, and collaborate with individuals.
- Being courageous enough to try things a different way, a more inclusive way, and being willing to fail as well as succeed and learn from failures.-Individuals should be treated with dignity, compassion, and respect.
It is not about treating everyone the same, but about treating everyone as individuals. Treating individuals with dignity, compassion, and respect.